Refunds & Exchanges

Services

All service sales are final. Refunds are not typically offered for completed services. If you are unsatisfied with your service, please contact the salon within 48 hours of your appointment so we can review the concern and attempt to correct the issue. In certain situations, a partial refund or adjustment may be considered at the salon’s discretion if a solution cannot be reached.

Products

Products may be eligible for exchange if they arrive damaged during shipping. If this occurs, please contact us within 48 hours of delivery with photos of the damaged item so we can assist with a replacement or exchange.